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Irvine Housing Association Tenants Influence Riverside Supply Chain
A group of Irvine Housing Association tenants have been down to Riverside’s Carlisle division to have their say in what suppliers the Group uses going forward. This included viewing a selection of kitchens, bathrooms, windows, doors and heating systems and using a scoring matrix, rating them individually according to quality and suitability from a tenant perspective.
On a follow up visit the tenant group interviewed contractors using a ‘speed dating’ technique to question and challenge them across a range of topics to determine their suitability to be considered further for inclusion onto the Group framework. Following completion of the procurement process, the Group framework allows for contractors and materials to be used at agreed competitive rates, enabling Irvine to make the best use of the available resources.
 Jim Gordon, Property Services Manager at Irvine accompanied tenants to Carlisle, “The tenants thoroughly enjoyed the visits and being able to get involved in wider Group decisions. They interviewed contractors in a speed dating format where they asked specific questions and noted the contractors’ responses. Feedback was that our tenants felt included in having a say and influence over the materials and suppliers being selected. A productive day was had by all!”
“We will be working closely with Riverside colleagues to obtain the best value products and quality materials for Irvine tenants. Whilst we will be purchasing our materials through the Group framework, we will continue to use our local contractors to install materials and upgrade properties.”
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